Client Service Executive – ETG
Job Description
Role Overview
An organization is seeking a Client Executive to manage a designated client portfolio encompassing relationship management, sales, underwriting, and claims. The appointee will spearhead revenue enhancement within the insurance sector while ensuring adherence to internal policies and industry regulations.
Duties and Responsibilities
The incumbent will conduct day-to-day servicing of client portfolios, issue alterations and closings instructions to insurers, and generate credit notes and invoices. Responsibilities include reviewing insurance policies and endorsements against instructions, executing regular client update meetings, registering and processing reported claims with insurers, and aiding clients with uninsured loss recoveries. The role requires logging sales opportunities into the system, driving new business acquisition through proactive networking, lead generation, and prospecting, and evaluating market trends, competitor actions, and customer feedback to stimulate innovation. Further duties involve partnering with underwriters to evaluate risk, tailor insurance solutions, and guarantee accurate policy issuance, tracking progress via sales meetings and performance reviews, and representing the enterprise at trade shows and conferences. The individual will coordinate with cross-functional teams to deliver exceptional customer experiences, monitor regulatory shifts, and cultivate an environment of continuous improvement.
Requirements
Candidates must possess a Diploma in Insurance from bodies such as the CII, ISA, ZII, or an equivalent recognized professional institution. Alternatively, applicants holding a bachelor’s degree in business administration accompanied by two years of insurance sector experience are preferred. Essential qualifications comprise solid comprehension of short-term commercial insurance products and markets, strong interpersonal and communication abilities, proven relationship-building capability with underwriters, brokers, and clients, alongside proficiency in CRM software and the Microsoft Office Suite.
How to Apply
Submit your application through the employer’s application page: Apply now.
Closing date: 21 October 2026.
